Our Leadership

Venkat joined in 2015 and has held multiple senior positions at both Pactera and Centific. He brings a wealth of knowledge and experience to his new role and has had a successful track record in transforming the company’s various business units into the digital paradigm over the last few years. Most significantly, Venkat has demonstrated the unique capability to effectively translate complex business and technology challenges to strategic business solutions, and then communicate these solutions to Centific’s enterprise clients.

Heng is a seasoned executive with broad experience in building and transforming companies. He played a key role in building an information technology company from the startup phase until it was listed on the Nasdaq. Heng also brings to bear extensive consulting experience across industries internationally.

His early career was with the Boston Consulting Group. He has also founded companies and acted as advisor to businesses in the electronic vehicle, augmented reality display, gaming, and green packaging sectors.

Heng holds an MBA from the Kellogg School of Management at Northwestern University.

Pamela is a global executive with a strong finance, sales/business operations and merger/acquisition integration background. She has worked extensively in the information technology industry across the value chain from ground up business unit set up in new geographies to the sustainment of unit operations.

Dinesh has over 23 years of progressive technology and consulting experience in enterprise applications, advanced analytics, and digital technology platforms that encompass the cloud, artificial intelligence, IoT, and intelligent automations. Dinesh is a strategic technology leader who believes in enabling “technology equilibrium” for his clients through the right mix of digital and inherent technology capabilities.

In his current as chief strategy officer for Centific, Dinesh spearheads the Digital Innovation, Solutions & Consulting (DISC) group.

Yong leads the Centific Information Technology organization and oversees all internal operations related to information technology infrastructure, information security, and internal hardware management. He formerly led the Artificial Intelligence and Emerging Tech practices and product management from idealization to product. 

Yong has also supported clients with digital transformation, enabling operations in China (including e-commerce and ecosystem management), GDPR security compliance, privacy, and more.

Vicky is senior vice president of Client Partnerships. She is responsible for driving the profitable revenue growth of relationships with large, strategic global accounts. As the leader of a global team, she ensures client satisfaction through world-class delivery.

Raff plays a key role in Centific’s go-to-market strategy. With close to 30 years of experience in the information technology industry, Raff brings proven knowledge and skill to every campaign he oversees. Raff is known for getting in the trenches with his account teams and is personally involved in the implementation of every program, from orchestration to execution.

Jagadish is a senior leader in sales and account management, account profit/loss management, and program delivery. He has been with Centific since 2017. Throughout his career, he has held positions in fields ranging from digital enablement and information technology modernization services to product engineering, digital services, business development, and account management. 

Samuel is the head of the Strategic Business Unit for China and Asia, leading the business development and transformation. Since 2013, Samuel has held a vice-president role in Centific, with responsibilities spanning industries such as automotive and high tech, and functions such product R&D, internet and eCommerce, big data, the cloud, and others.

In addition, Samuel was the head of Walmart Global eCommerce R&D China Centre from 2010 to 2012. He also worked at Hewlett-Packard for six years, managing global development projects and HP's information technology systems. From 2001 to 2003, he was He was also the core R&D member in Hundson, leading stock trading system development. He earned a computer science master's degree from Fudan University.

As senior vice president, head of Digital Engineering, Vasudevan is responsible for the identification and design of new products, services, and technologies. He has over 25 years of information technology industry experience, spanning the fields of data science, machine learning, digital, and the cloud. Most recently, he was global head of Cloud Data Platforms for Capgemini Financial Services, focusing on insights and data. Prior to that, he was chief technology officer of CSS Corp.

Vasudevan is an avid reader especially of books on management and technology.

Jonas is head of Digital Globalization Services. He and his team provide artificial intelligence-infused language services, global data curation for artificial intelligence/machine learning, and global marketing services. Jonas has 20 years of experience in the language services industry in various roles from solutioning and linguistics to sales and management. In those capacities, he has served as both company founder and executive.

Narayana is general manager of the India Delivery Center located in Hyderabad. He drives customer satisfaction through delivery excellence across Centific. The India Innovation Center supports practice teams to productize solutions in order to develop expertise through certifications and continuous learning.

Sarah is general manager of Greater China and Singapore. Her areas of responsibility include the delivery of services in China and all support functions. Sarah has been with Centific for more than 24 years. Her roles and responsibilities through her tenure have included delivery, profit/loss management, and operations, among others.

Alba is the regional head of Europe and is based in Barcelona, Spain. She also leads the Globalization Shared Services practice, which includes Resources, Quality, and Learning. In this role, she manages a team of global experts and a large online community of professionals working in global language and artificial intelligence data projects in over 200 markets. Alba has been at Centific for 10 years. She is passionate about languages and bridging the gaps of global communication through different cultures.