Dragonfly: Global Experience Assessment

1 in 3 customers will leave a brand they love after just one bad experience.  92% would completely abandon a company after two or three negative interactions. Source: PwC Future of CX Report 2022 
Global Brand Management and Improving CX with Dragonfly by Centific

Improve CX & Scale Product Usability Worldwide 

Delivering the right brand experience – from how you position your products and services to how you promote your brand – strengthens the connections that build customer trust. In an increasingly global and digital world, bringing your brand to a bigger audience requires on-the-ground knowledge of language, culture, and customer preferences. Dragonfly by Centific helps ensure you are creating meaningful brand connections with customers around the globe. 

 How We Help 

Dragonfly connects organizations with users from around the world, providing real-time feedback and invaluable customer journey and experience insights through a localized lens. 

  • Enable or expand international access to your brand 
  • Build meaningful connections with customers, regardless of location 
  • Impact your bottom line & improve ROI by bettering experience 

Fueled by OneForma, our proprietary global talent platform, Dragonfly leverages more than 1M+ users in 230+ markets to assess your brand at scale, giving you a complete experience understanding and empowering you to improve & scale product usability.


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Global Brand Management and Improving CX with Dragonfly by Centific