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Legal

SMS Privacy Statement & Terms of Use

SMS Privacy Statement & Terms of Use

SMS Privacy Statement & Terms of Use

This SMS Privacy Statement supplements our Privacy Policy and applies specifically to SMS communications sent through our company-managed SMS messaging system operated through Microsoft Teams service.


  1. Overview

Centific Global Solutions, Inc. and its affiliates (“Centific”, “we,” “our,” “us”) uses SMS text messaging to communicate with project participants regarding their scheduled appointments and related project information. By opting in to receive SMS messages from us, you agree to the terms outlined in this SMS Privacy Statement and Terms of Use.


  1. How We Use SMS Messaging

We send SMS messages for the following purposes:

  • Appointment confirmations

  • Appointment reminders

  • Updates or changes to scheduled appointments

  • Project participation instructions

  • Support or follow‑up related to your involvement in the project

We do not send marketing or promotional messages. All SMS communications are transactional and directly related to your project participation.


  1. Consent to Receive SMS Messages

By providing your mobile phone number and expressly agreeing to receive SMS messages from Centific, you consent to receive recurring text messages related to your project participation at the mobile number you provided. Your consent is not a condition of participation in any project.

Message frequency may vary depending on project needs. Consent to receive SMS messages may be revoked at any time by following the opt-out instructions in Section 8 below.


  1. Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number

  • Message content you send to us

  • Message delivery and interaction data (e.g., timestamps, delivery status)

Records of your consent, including the date, time, and method by which consent was obtained. This information is used solely to provide SMS communication related to your project participation and, where applicable, to demonstrate compliance with consent requirements under the applicable laws.


  1. How We Use and Protect Your Information

We use your information only to deliver SMS notifications and support your participation in our projects.

We do not sell, share, or disclose your mobile number or SMS data to third parties for marketing or advertising purposes.

We may share your information with third-party service providers (such as telecommunications carriers and messaging platform providers) solely as necessary to deliver SMS messages to you. These service providers are contractually obligated to use your information only for the purpose of providing the messaging service and in accordance with applicable data-protection laws.

Your information is protected in accordance with our Privacy Policy and applicable data‑protection laws.


  1. Opt‑In Consent

By providing your mobile number and agreeing to receive SMS messages, you consent to receive text messages from Centific for the purposes described above.

Message frequency may vary depending on project needs.


  1. Opt‑Out Instructions

You may opt out of SMS messages at any time by replying: STOP to any message you receive from us.

After opting out, you will receive a one-time confirmation message and will no longer receive SMS notifications. You may still receive email or phone communication as required for project participation.

We will give effect to opt-out requests without delay, and in any event no later than 10 business days.For help or questions about SMS messaging, reply: HELP


  1. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Centific is not responsible for any charges imposed by your carrier.

Carriers are not liable for delayed or undelivered messages.


  1. Eligibility

SMS messaging is available only to participants with mobile numbers from supported carriers in the United States.


  1. Your Rights

Depending on your state of residence, you may have rights under applicable state privacy laws (such as the CCPA/CPRA) with respect to the personal information we collect through this SMS program, including the right to know, delete, and opt out of the sale or sharing of your personal information. For more information, please see our Privacy Policy.


  1. Governing Law

This SMS Privacy Statement and Terms of Use shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict-of-laws principles.


  1. Changes to This Policy

We may update this SMS Privacy Statement and Terms of Use from time to time. If we make material changes, we will notify you by SMS or other reasonable means prior to the changes taking effect. Your continued participation in SMS messaging after any update constitutes your acceptance of the revised terms.


  1. Contact Information and Sender Identification

If you have questions about this SMS program or your privacy, contact us at:

Centific Global Solutions, Inc.:

Email: data_protection@centific.com

Mail: 14980 NE 31st Way, Suite 100, Redmond, WA 98052

This SMS program is operated by Centific Global Solutions, Inc. For questions about this SMS program, your privacy, or to exercise your rights under applicable law, contact us using the information above. This contact information is valid for a minimum of 60 days following any SMS message sent by Centific.

Security

Robust data security and confidentiality

Robust data security and confidentiality

across enterprise, regulated, and mission-critical AI systems.

across enterprise, regulated, and mission-critical AI systems.

Disciplined security and privacy practices aligned with global standards to protect sensitive data, intellectual property, and model assets throughout the AI lifecycle.

Centific applies rigorous security, access control, and auditability standards to safeguard enterprise data, human workflows, and AI systems at scale.

ISO 27001

Enterprise-grade information security governance. Enterprise-grade information security governance. Enterprise-grade information security governance

SOC2

HIPAA

GDPR

ISO 27001

Enterprise-grade information security governance. Enterprise-grade information security governance. Enterprise-grade information security governance

SOC2

HIPAA

GDPR