Next generation products will need to provide next level personalization. Facial and image recognition provides next level engagement to users. While AI models can recognize a face, most models need training to recognize different kinds of faces.
Voice-enabled applications are not just "nice to have" additions to your existing customer-facing sales channels. They are an entirely new way to engage and retain customers that will maintain profitable sales growth beyond the next wave of technological disruption.
Customers are more demanding than ever. Apps that are able to provide recommendations based on a users's location and interests will have the edge over their competition. Smart recommendations achieve 'stickiness' and brand loyalty.